service

Here when you want us, Not when you don't



We are a luxury chalet company based in the beautiful village of Val d’Isère in the french alps. We welcome our guests from all over the world to come and experience wonderful service and fabulous food, whilst surrounded by some of the most stunning scenery in the world.





Best price guaranteed

The founders and directors of Hip Hideouts are based in Val d’Isère. When you book direct with us you have assurance that you are receiving the best price for our chalets and that our availability is right up to date. We also guarantee our direct customers a 48hr hold on our chalets instead of the regular 24hr given through our sales agents. Booking with us is simple, quick and personal.


Our concierge

Reserving a holiday with us opens the door to our essential hip hideouts concierge service. Once you have your chalet confirmed you can ask our concierge to help manage your travel plans from start to finish, or simply seek expert advice once you have landed. It’s exclusive to our guests and we can be there every step of the way should you so wish.



In Resort Team

Our Hip Hideouts mountain team and their partners in resort are some of the most experienced in the business. We live, work, and play in Val d’Isère and our knowledge of our guests' requirements are what we do best. Whether you are looking for unique dietary requests in your chalet, a last minute nanny whilst you go for a drink, or VIP access to the best nightlife in resort we are there to help you all the way.





Our food and wine

we will plan bespoke menus for your group

adults and children eating separately? no problem

ten carefully selected house wines included

Champagne and canapés on an evening of your choosing

Special event? we can help you plan



Concierge Service available on reservation

Our resort partners

close relationships with the best teams in resort

ski tuition and guiding

airport transfers

ski equipment hire

nanny and childcare companies


Our driving service

included exclusively with our fully serviced chalets

in-resort luxury seven seater 4x4 Landrover vehicles

relax with our experienced and professional drivers

our service operates from 8am-8pm

all mountain and snow conditions



Our hosting service

seamless housekeeping and dinner service

in resort concierge to help with your holiday plans

organise private events and restaurant reservations

wine matching and gin tasting evenings

and of course introduce you to our famous nightlife