Our Service

Here when you want us, Not when you don't

New to Hip Hideouts?

We are a luxury chalet company based in the beautiful village of Val d’Isère in the french alps. We welcome our guests from all over the world to come and experience wonderful service and fabulous food, whilst surrounded by some of the most stunning scenery in the world.

Best price guaranteed

The founders and directors of Hip Hideouts are based in Val d’Isère. When you book direct with us you have assurance that you are receiving the best price for our chalets and that our availability is right up to date. We also guarantee our direct customers a 48hr hold on our chalets instead of the regular 24hr given through our sales agents. Booking with us is simple, quick and personal.

Our hip hideouts concierge

Reserving a holiday with us opens the door to our essential hip hideouts concierge service. Once you have your chalet confirmed you can ask our concierge to help manage your travel plans from start to finish, or simply seek expert advice once you have landed. It’s exclusive to our guests and we can be there every step of the way should you so wish.

Concierge Service

available on reservation

In Resort

Our Hip Hideouts mountain team and their partners in resort are some of the most experienced in the business. We live, work, and play in Val d’Isère and our knowledge of our guests' requirements are what we do best. Whether you are looking for unique dietary requests in your chalet, a last minute nanny whilst you go for a drink, or VIP access to the best nightlife in resort we are there to help you all the way.

Our food and wine

  • we will plan bespoke menus for your group
  • adults and children eating separately? no problem
  • ten carefully selected house wines included
  • Champagne and canapés on an evening of your choosing
  • Special event? we can help you plan

Our driving service

  • included exclusively with our fully serviced chalets
  • in-resort luxury seven seater 4x4 Landrover vehicles
  • relax with our experienced and professional drivers
  • our service operates from 8am-8pm
  • all mountain and snow conditions

Our resort partners

  • close relationships with the best teams in resort
  • ski tuition and guiding
  • airport transfers
  • ski equipment hire
  • nanny and childcare companies

Our hosting service

  • seamless housekeeping and dinner service
  • in resort concierge to help with your holiday plans
  • organise private events and restaurant reservations
  • wine matching and gin tasting evenings
  • and of course introduce you to our famous nightlife