obsessed with service
We offer three distinct service levels to ensure your luxury ski chalet experience is exactly how you dreamt it. Our Independent Service gives you complete freedom to shape your holiday your way. With our Crafted Service, we tailor every detail to your preferences while handling the rest seamlessly. For total indulgence, our Signature Service delivers a fully immersive, effortless escape, where every aspect of your stay is taken care of with style and sophistication. Whatever your ideal ski getaway looks like, we have the perfect service to match.
Independent Service
This is our service which gives you the most freedom on your holiday. Take control and enjoy the holiday on your terms.
- Welcome on arrival
- First night hamper
- Beltrami linen and fluffy towels
- Aesop bathroom products
- “The Hut” pre departure concierge
- Ski pass delivery service
- Cots, high chairs and children's linen on request
Crafted Service
This is our most tailored service, designed to focus on what matters most to you, while we take care of everything else.
- Welcome drink on arrival
- Breakfast on 5 days
- Afternoon tea on 5 days
- Housekeeping on 5 days
- Beltrami linen and fluffy towels
- Aesop bathroom products
- “The Hut” pre departure concierge
- Ski pass delivery service
- Breakfast chef/host on 5 days
- Cots, high chairs and children's linen on request
- Chauffeur service - in resort 0930-1730
Signature Service
Sit back and relax. Our stylish, friendly and holistic service is our most exclusive offering. This is the ultimate getaway experience.
- Welcome drink on arrival
- Breakfast on 7 days
- Afternoon tea on 7 days
- Housekeeping on 7 days
- Beltrami linen and fluffy towels
- Aesop bathroom products
- “The Hut” pre departure concierge
- Pre arrival menu consultation
- In resort concierge (except restaurant reservations)
- Private chef and 3 course meal on 5 evenings
- Fresh flowers
- Chauffeur service - in resort from 0800-2200
- Ski pass delivery service
- Choice of unlimited house wine or 12 bottle premium wine hamper
- Champagne and canapé reception on one evening
- Standard spirits bar
- Cots, high chairs and children's linen
- Pets' package - where possible
