peace of mind

Peace of mind with Hip Hideouts this winter

We are here to make your trip safe and secure. Rest assured we are putting additional measures in place in our chalets and to your service so you can relax and enjoy your stay. A full service chalet holiday with us really can provide you with additional security for you and your family during these uncertain times.


We have a super experienced team with us here in Val d'Isere - whatever the challenges we like to face them head on! Fabulous face masks will cover our faces when you see us but you know there will be a smile behind them. We think ski chalets are some of the safest environments for your holiday this winter and with service from the same two or three staff throughout the week you can really limit your contact with people if you so wish. We also have reduced the number of people that our staff come into contact with by limiting our staff apartments to a two person bubble.


Hygiene always plays an important role in any company like ours, but as many of you saw at the end of last winter we already introduced a heightened level of cleaning and sanitising on a daily basis. We will of course have sanitising stations within our chalets, and hand gels throughout.

Chauffeur Service

We have a fleet of Land Rover discovery vehicles in resort and your driver is on hand to swiftly take you to the lifts if you wish. All of our cars are sanitised between trips and our drivers will be wearing masks throughout your journey for your safety.

Val d'Isère

We are lucky that skiing and snowboarding invariably involve wearing goggles and a mask throughout the day as a matter of course. But there will be additional Covid measures put in place, such as sanitising stations and distancing in queues. At the moment there are no plans to put additional restrictions on chairlifts and drag lifts.

Services and restaurants have been operating throughout the summer and in fact have seen a 9.8% rise in tourists in the resort. There are distancing measures in place and staff must wear face masks indoors. Customers also must wear masks when entering and moving around shops and restaurants but not whilst eating.

If you have any questions regarding our Covid policies or terms and conditions then please contact us directly at